Customer Support
We're here to help you succeed with your email campaigns. Find answers, get assistance, and connect with our support team.
Frequently Asked Questions
Quick answers to common questions about MailWeaver
How do I get started with MailWeaver?
Getting started is easy! Simply sign in with your Google account, create your first email template, upload your contact list, and you're ready to send your first campaign. Our intuitive interface guides you through each step.
What are the email sending limits?
Email sending limits depend on your subscription plan and your email provider's limits. Free plans allow up to 500 emails per month, while premium plans offer higher limits. We also respect Gmail's daily sending limits to ensure deliverability.
How do template variables work?
Template variables allow you to personalize emails. Use {{firstName}}, {{company}}, or any custom variable in your template. When sending, these are automatically replaced with data from your contact list.
How do you ensure email deliverability?
MailWeaver sends emails directly from your Gmail account, ensuring maximum deliverability. We also provide best practices for avoiding spam filters, including proper formatting, authentication, and sending rate management.
Is MailWeaver free to use?
Yes! MailWeaver offers a free plan with basic features and up to 500 emails per month. For higher volumes and advanced features like analytics and automation, check out our premium plans on the pricing page.
How secure is my data?
We take security seriously. All data is encrypted in transit and at rest. We use OAuth for Gmail authentication, so we never store your password. Your contact data is isolated and only accessible by you.
Need More Help?
Can't find what you're looking for? Our support team is ready to assist you with any questions about your email campaigns, account settings, or technical issues.